Privacy policy.

Scope & contact

This policy describes the information handled by the operator of the MONDRR website and its enquiry system. It applies to this website, not to websites or services reached through external links.

For questions or requests concerning your information, use our contact form and begin your message with “Privacy request”. Include the email address used for your original enquiry. Do not include identity documents or sensitive records in the form.

Information collected

Business enquiries collect your name, email address, company or website, selected media-budget range, market, advertising platforms and the message you provide. Live chat collects your name, email address, optional Telegram and WhatsApp details, and the messages exchanged with our team. The contact form also accepts optional Telegram and WhatsApp details. The system records a submission reference, source page and submission time.

Required fields support a meaningful response. Optional fields can be left blank. Do not submit passwords, payment-card details, advertising-account credentials or information about other people unless you have authority to share it.

The server temporarily processes network-address information for abuse prevention and request-rate controls. Administrator sign-in creates an essential session cookie. No advertising pixels or audience-analytics tools are installed.

Purpose of use

Enquiry information is used to understand your request, assess the relevant services, arrange follow-up and maintain a record of the discussion. Security-related processing supports access control and abuse prevention.

Submitting an enquiry does not subscribe you to a marketing mailing list. The site does not sell enquiry data, perform advertising profiling or make automated eligibility decisions.

Storage & access

Submitted enquiries are stored in the website operator’s private database. The review interface requires administrator authentication. Contact form submissions and the first visitor message in each live chat are also sent to our shared Google Sheets lead register for follow-up. Later chat messages remain in the private website database. Enquiries are not automatically emailed or sent as WhatsApp or Telegram messages.

Access is restricted to authorised administration of the enquiry system. Access controls reduce risk but do not guarantee that any system is immune from unauthorised access. Please keep the information in your message proportionate to an initial business discussion.

Application drafts

The careers form prepares a draft in your current browser tab. It does not transmit an application to a recruiter or save application fields in the enquiry database.

If you select a CV, only its filename is included in the downloadable text draft; the file contents are not read or uploaded. A downloaded draft is stored on your device and remains under your control. Closing or refreshing the tab can discard unsaved entries.

Cookies & external services

Ordinary browsing does not use analytics or advertising cookies. Administrator access uses the essential mondrr_session cookie, with a maximum eight-hour session. Blocking that cookie prevents administrator sign-in but does not prevent browsing public pages. Live chat uses an essential mondrr_chat cookie for up to 30 days to restore your own conversation. Google Sheets processes the contact details and initial messages sent to our lead register.

Typography is loaded from Google Fonts. Your browser sends normal connection information, including its network address, when requesting those resources. Office maps are locally stored images and do not connect to Google Maps merely to display a preview.

Opening a Google Maps, social-platform or messaging link takes you to an external service governed by that provider’s own privacy practices. Information you choose to send there is separate from the website enquiry form; those services may process it in other countries.

Retention

Enquiry records currently remain in the database until the operator removes them; there is no automatic expiry or deletion schedule. You may request deletion through the contact form. Any continued retention should be limited to a documented business, contractual or legal need.

Administrator sessions and abuse-control records are temporary. Application drafts remain in the browser tab unless you download a copy; the website does not control the retention of files you save on your device.

Requests & rights

You can request access to, correction of or deletion of information associated with your enquiry. Where applicable law provides them, you may also have rights to restrict or object to processing, obtain a portable copy of information, withdraw consent for consent-based processing, or raise a complaint with the relevant data-protection authority. Rights depend on the circumstances and applicable law.

Describe your request clearly and provide enough information to locate the relevant record. Verification may be necessary before information can be released or changed. Requests involving other people’s information or legal retention requirements may require a limited response.

Policy updates

This policy may be updated when website functionality or information-handling arrangements change. The date above identifies the current version. Material changes to the purposes for which information is used should be communicated before that new use begins.